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Terms & Conditions - HeavyMeta
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Terms & Conditions

By placing an order with us you are agreeing to our terms and conditions which are as follows.

General

Orders you place with us are printed and fulfilled by Inkthreadable Ltd. If you have an issue with an order that is missing, defective or not as described then please contact us and we will organise a refund.

Returns

We appreciate that when you order clothes online you don’t always know if it’s going to fit the intended wearer.

If this is the case, you can return the product to us and we will refund you the cost of the product(s) (unfortunately we cannot refund you the cost of shipping, nor can we cover the cost of returning the product to us).

Please bear in mind that the whole point of this is to raise money for Jake’s fund. We are running this store without making any profit ourselves, and putting our own time into it. Maybe consider passing the item that doesn’t fit on to somebody else and ordering another one in the correct size.